Frequently Asked Questions
Find answers to common questions about Meal Gen's AI-powered meal planning, pricing, dietary features, and technical support.
Contact SupportGetting Started
How does Meal Gen work?
Meal Gen uses advanced AI to create personalized meal plans based on your dietary preferences, family size, and cooking skills. Simply set your preferences, and our AI generates a complete weekly meal plan with grocery lists organized by store sections.
Is Meal Gen free to use?
Meal Gen offers a free tier with basic meal planning features. For full AI-powered capabilities including smart grocery lists, dietary preferences, and personalized recommendations, we offer premium plans starting at $1.99/week.
How do I get started?
Download the Meal Gen app from the App Store or Google Play, create your account, set your dietary preferences and family details, and start generating personalized meal plans immediately.
Meal Planning
How accurate are the AI meal recommendations?
Our AI has been trained on thousands of recipes and nutritional data. It considers your preferences, dietary restrictions, and past choices to provide highly personalized recommendations that improve over time as it learns your preferences.
Can I modify suggested meal plans?
Absolutely! You can easily swap meals, adjust portions, modify ingredients, or regenerate specific days. The app is designed to be flexible and adapt to your changing needs and preferences.
How far in advance can I plan meals?
You can plan meals up to 4 weeks in advance with premium plans. This helps with bulk shopping, budget planning, and ensures you always have a plan ready.
Dietary Restrictions
What dietary restrictions does Meal Gen support?
We support all major dietary preferences including vegetarian, vegan, keto, paleo, gluten-free, dairy-free, low-carb, Mediterranean, and many others. You can also set custom restrictions for specific allergies or ingredients.
Can I set multiple dietary restrictions?
Yes! You can combine multiple dietary restrictions. For example, you can be both vegan and gluten-free, or keto and dairy-free. Our AI will ensure all meal suggestions meet all your requirements.
How does the app handle food allergies?
Food allergies are treated with the highest priority. Simply list your allergies in your profile, and our AI will automatically exclude all recipes containing those allergens, including checking for cross-contamination risks.
Shopping & Grocery Lists
How are grocery lists organized?
Our smart grocery lists are automatically organized by store sections (produce, dairy, meat, etc.) and can be customized to match your preferred store's layout. This saves significant time during shopping trips.
Can I share grocery lists with family members?
Yes! Premium users can share grocery lists with family members in real-time. When someone checks off an item, it updates for everyone instantly, making collaborative shopping seamless.
Does the app calculate quantities automatically?
Absolutely! The app automatically calculates ingredient quantities based on your family size, selected recipes, and meal portions. It also consolidates duplicate ingredients across multiple recipes.
Pricing & Subscriptions
What's included in the free plan?
The free plan includes basic meal planning, manual grocery lists, recipe browsing, and a basic meal calendar. However, AI-powered features like smart meal generation and dietary optimization require a premium subscription.
What are the premium plan options?
We offer flexible premium plans: Weekly ($1.99/week), Monthly ($4.99/month), and Yearly ($29.99/year - best value with 50% savings). All premium plans include full AI features and priority support.
Can I cancel my subscription anytime?
Yes, you can cancel your subscription at any time through your account settings or the app store. You'll continue to have premium access until the end of your current billing period.
Is there a family plan available?
Our individual premium plans support multiple family members and dietary preferences. We're working on dedicated family plans with additional features - stay tuned for updates!
Technical Support
What devices are supported?
Meal Gen is available on iOS (iPhone and iPad) and Android devices. We also offer a web version for planning on your computer. All versions sync seamlessly across devices.
Why isn't my meal plan syncing across devices?
Ensure you're logged into the same account on all devices and have an active internet connection. If sync issues persist, try logging out and back in, or contact our support team.
How do I contact customer support?
You can reach our support team through the in-app chat, email us at support@meal-gen.com, or visit our contact page. Premium users receive priority support with faster response times.
Is my data secure and private?
Absolutely. We use industry-standard encryption to protect your data and never share personal information with third parties. You own your data and can export or delete it at any time. Read our privacy policy for full details.
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Ready to Start Meal Planning?
Join thousands of users who have simplified their meal planning with AI-powered automation.